frequently asked questions
 

  What kind of class is being offered at Accents?
The Lost Wax Jewelry making technique. Eight consecutive Tuesday night workshops from 7.30 to 10.00 pm. A $275 price includes your own personal set of tools. Leave your beads at home as accomplished jewelry designer Steven Hanna will give you individual instruction in the art of wax carving. Your original design will be cast into a silver pendant or ring, or even a clasp for your beads, and then polished up in class. A non-refundable deposit of $75 will secure a spot. Space is very limited in this popular class going into its 15th year at Accents.
Call Accents Jewelry for more info: 310.396.2284 or click here


Can I get any of the items in gold?
Yes, everything is handmade so we can cast in other metals. Please contact us here, with the style # and the requested metal, so we can give you the appropriate price for your item.


What is the exact size of the some of the item?
If you would like to know the dimension, please contact us here, with the style # so we can send you the dimension.


Can I see another angle of the pieces?
Yes, please contact us here, with the style # so we can send you a photo of another angle.


What if I ordered a ring and it wasn’t the right size?
Our rings are hand sculpted, and we cannot size them. We will remake the ring in another size with a 10% service fee. Keep in mind that your fingers fluctuate due to many factors like water retention, etc. Ship back the unworn item within 30 days from the shipping date. Please call our retail store for a return authorization number (11am to 7 pm Pacific Time) at (310) 396-2284. Send the item with the Return Authorization # written on the outside of the package. There will be an $10 shipping charge when it is shipped back to you.


What if I don’t like the color of the stone?
We use the best quality natural gemstones that are available. Our goal is to make you happy; we will do our best to satisfy your needs with in the natural color range of the specific stone. If you prefer a different color shade, ship back the unworn item within 30 days from the shipping date. Please call our retail store for a return authorization number (11am to 7 pm Pacific Time) at (310) 396-2284. Send the item with the Return Authorization # written on the outside of the package.

Can I get a bigger diamond, set in an engagement type ring?
Yes, the size of the diamond you see on the site is 40pts. If you have requests for other sizes, other qualities, please contact us here, and we will assist you with your request.
 
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